Independent portfolio · Tunis, Tunisia

Based in Tunis · Working globally

Ala Garbaa

Tech Lead, AI & Full Stack Engineer

I design and build software that helps teams run complex operations. At Sopra HR Software, I lead engineering work and build production AI tools for incident investigation, anomaly detection, and workflow automation.

Explore selected work Get in touch

Portrait of Ala Garbaa, Tech Lead and Full Stack Engineer

in GH

30+ people

Technical leadership

Core AI · in definition

Company-agnostic product concept

5 award-winning ideas

Innovation concepts recognized

/01

Selected work

Building useful systems for real operations.

A small selection of work, with clear context about what I contributed and what each project set out to solve.

Flagship case study•Product concept

Core AI

An independent, company-agnostic AI operations platform concept for bringing service context, investigation, handovers, and controlled automation into one adaptable workspace.

Svelte / ReactNode.jsOllamaDockerKubernetesGitLab CI/CD

Explore projects

CORE AI / OPERATIONS

Operations toolkit

Illustrative

Operational overview

AI handover assistant

Guarded automation studio

Change pre-checks

Meeting notes & actions

Conceptual illustration. No internal production data or interface screenshots are shown.

Product concept

Job Site Dispatch Agent

A service-business dispatch workspace for turning new leads into scheduled jobs

A product concept for home-service teams that brings lead intake, crew availability, travel planning, quote preparation, and customer follow-up into one reviewable workflow. The concept is designed for service businesses globally and is not presented as a shipped product.

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Product concept

Maintenance Manual Copilot

Find cited repair guidance across equipment manuals and service history

A retrieval assistant concept for maintenance teams working across manuals, warranty documents, and prior repair tickets. Responses keep source passages and document references visible so technicians can verify guidance before acting.

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Product concept

CRM Data Quality Cleaner

Review duplicates and repair messy CRM records with safe merge suggestions

A data-quality workspace concept that identifies duplicate contacts, malformed details, inconsistent company names, and stale records. It proposes changes for review and keeps a record of every accepted merge.

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Product concept

Ad Spend Anomaly Detector

Investigate campaign spend and conversion shifts before they become expensive

A marketing operations concept that brings campaign spend and conversion signals into an explainable monitoring view. It highlights unusual changes, shows the comparison window, and guides a human review before any budget action.

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/02

Recognition

Ideas recognized for their potential.

Five concepts submitted to Sopra Steria innovation challenges, exploring practical ways to improve work and services.

DiversifyNow

Bias-aware recruitment concept.

ProBienÊtreTech

Wellbeing support for healthcare employees.

CertifBloc

Digital identity certification concept.

SmartStart

Adaptive employee onboarding.

AccoladeAI

AI-assisted employee recognition.

These were innovation challenge concepts; their status varies. Descriptions are intentionally high-level.

Engineering with teams, from idea through operations.

Get in touch

2019—present
Software Engineer & Tech Lead
Production Operations · HR Access. Technical lead for a run team of 30+ people; building full-stack systems and production AI tools, and hosting a weekly technical sharing session.
Sopra HR Software
2019—2023
Software Engineering
Software engineering and information systems.
Université Sésame
2016—2019
BSc · Computer Science
Specialisation in web and mobile development.
ISET Djerba

Contact

Have a complex problem worth solving?

I’m open to conversations about engineering leadership, applied AI, and full-stack product work.

ala.garbaa.pro@gmail.com

Independent portfolio · Tunis, Tunisia

Based in Tunis · Working globally

Ala Garbaa

Tech Lead, AI & Full Stack Engineer

Explore selected work Get in touch

in GH

30+ people

Technical leadership

Core AI · in definition

Company-agnostic product concept

5 award-winning ideas

Innovation concepts recognized

/01

Selected work