Case study / Product concepts
Internal Service Catalog
Find service owners, dependencies, and runbooks in seconds
Period
Product concept
Role
Product direction and workflow design
Type
Independent product concept
Product preview
Illustrative concept screens · Select any image to zoom
Product overview: illustrative concept screen
01 / Overview
A catalog concept showing every service with owner, dependencies, SLAs, runbooks, on-call contacts, and deployment status.
02 / Challenge
Engineers cannot tell who owns a service during an incident.
- /Ownership is unclear.
- /Dependencies are undocumented.
- /On-call info is outdated.
03 / Proposed capabilities
- 01Service registry
- 02Dependency graph
- 03Ownership records
- 04On-call directory
- 05Incident links